We respect your privacy and are committed to safeguarding your personally identifiable information or “personal information” from unauthorized use or disclosure. We follow the guidelines pertaining to the California Consumer Privacy Act. Our policy describes how your personal information may be collected when you visit our website, shop at our stores, utilize our services, or otherwise interact with us. It also describes how your personal information is used or disclosed, and the steps we take to protect it from unauthorized use or disclosure in the state of California.
DEFINITION OF PERSONAL INFORMATION
We define the term “personal information” or “personally identifiable information” to mean any information that may be used to identify an individual.
INFORMATION WE COLLECT
We collect information that you may provide directly to us through your interactions with us in-store or online. The following are the types of information we collect:
METHOD OF COLLECTION
We may collect your personal information through one or more of the following methods:
PURPOSE OF COLLECTING PERSONAL INFORMATION
We may use your personal information for a variety of purposes including, but not limited to the following:
DISCLOSURE OF PERSONAL INFORMATION
We do not sell or rent your personal information to third parties in the ordinary course of our business, nor do we share it with them for their own direct marketing purposes. Notwithstanding, upon the occurrence of certain corporate transactions, your personal information may be disclosed or transferred as described under the caption “Certain Business Transfers” below. Our practices with respect to the disclosure of personal information are described below.
INFORMATION PERTAINING TO CHILDREN
We do not intend to or knowingly collect personal information online from children under the age of 16, and we encourage parents or guardians to participate in and monitor their children’s online activity. If a child under 16 has provided personal information, a parent or guardian may inform us of that fact by contacting us using one of the methods listed under the caption “How to Contact Us” that appears below, and we will then delete the information from our database. If you are under the age of 16, do not provide us with any personal information.
RIGHT TO KNOW OR DELETE
We strive to ensure that your information is accurate and complete, and you have the right to know and/or delete your information at any point of time. We do not maintain all of your personal information in a form that you can access or update, and some items, such as transaction records, may not be changed. We may keep a record of changes (including deletions) and disclose them for lawful purposes. We reserve the right to retain your personal information where necessary for normal business operations. You may review your personal information that is readily accessible, or request to know and/or delete your information by contacting our Customer Service Representatives using one of the methods listed under the caption “How to Contact Us” that appears below. We will process your request by acknowledging it within 10 days and completion of the request within 45 days. If necessary, we will provide notice and explanation to you if an additional 45 days are required.
RIGHT TO OPT-OUT
We may send you email messages, direct mail offers, or other communications regarding products or services unless you specifically ask us not to do so when you access our website, or change your preferences by updating any accounts you may have with us. At any time, you may elect to discontinue receiving commercial messages from us by submitting an opt-out request to our Customer Service representatives (see “How to Contact Us” below) or by following the instructions in the form of the communication you received, as described below.
RIGHT TO ANTI-DISCRIMINATION
If a consumer exercises their rights under the CCPA (California Consumer Privacy Act) we will not discriminate against them in any way, including by;
SECURITY OF PERSONAL INFORMATION
We take various physical, electronic, and procedural measures to protect your personal information from unauthorized disclosure or misuse. We encrypt sensitive personal information during transmission that you may provide us. However, because no data security systems are completely secure, we do not warrant that any personal information that you provide to us will be secure or safe from unauthorized access. If you provide any personal information to us, you do so at your own risk.
LINKS TO OTHER WEBSITES
CHANGES TO THIS POLICY
HOW TO CONTACT US
Customer Service: 415-785-7469